Launched Crucial Storage Exec (CSE) and it stated that the drive had a firware error. Planned to move the 500GB into Son's PC as he needed some additional storage. I have 3 Crucial drives in my PC, 1TB NVME, 1TB MX500 SATA and 500GB MX500 SATA. But unfortunately, even this did not bring the Set Hard Disk Drive Password button back.Just wondering if anyone has had anything similar. Which, according to its User Guide, performs a "PSID Revert" operation and "returns the drive to its factory default state". I have run Crucial's Executive Storage tool using the command line So the question remains how to reset the drive to its initial state. But when the OS (Windows 8 or Windows 10, I assume?) was installed on the SSD, it changed its properties in the same way as it did with my drive. The fact that you can only set a password for the HDD supports my theory (or at least doesn't contradict it): I think it's absolutely possible that you would have been able to set a password for both SSD and HDD before the OS installation. This screenshot shows exactly what I recall from when I entered the BIOS for the first time – so at least I am not hallucinating. The NVMe SSD is not visible in password screen. As you can see on the attached picture the password can be set on the SATA HDD only. In my NUC6i5SYH, Windows 10 Pro, I've two storage devices: SSD Samsung SM951 256 GB NVMe (my system is installed on it) and conventional HDD WD 1TB. When I returned to the BIOS after I had installed Windows 10, the Set HDD Password button had disappeared.Ĭan you confirm that such a button should exist? Can you specify the criteria that would make such a button appear or disappear? When I entered the BIOS for the very first time, I remember the Security tab looked similar to this, with a button labelled Set HDD Password (or something similar): I do not see a password prompt on startup, and I do not expect to see a password prompt since I never set any password. The password prompt shows automatically once you set a hard disk drive password, but is not happening to you, correct? Please allow me to set a hard disk drive password with one of the units I have to see if I get the prompt password for the HDD. I assume that this somehow changed the drive's properties. The only thing I did with that drive was to install Windows 10. I never set a password for the Crucial MX300 M.2 drive installed in my NUC, and the drive was not installed in another PC before. To understand better, is this a hard disk that it was encrypted and installed in another PC and you install it in the NUC or you encrypted this disk using the NUC? However, although the drive may be encrypted, there is no password prompt on start-up, and I have no idea how to enable such a password prompt.ĪFAIK, Windows BitLocker supports OPAL, but I am running Windows 10 Home edition, so BitLocker is not an option.Īny comments would be greatly appreciated. It seems reasonable that the NUC6I3SYK BIOS does not offer to set a Hard Disk Drive Password for a drive that is already encrypted. One of its reports states:Īccording to User Guide of that software: "TCG is automatically enabled on drives that are initialized in systems running Windows 8 or later, or it can be enabled with third-party software utilities. I have installed the Crucial Storage Executive software to inspect the properties of that drive. I now believe that the installation of Windows 10 activated some sort of encryption on the Crucial MX300 275GB M.2 drive. Unfortunately, this did not bring the button back. When I realized that the SATA password button had disappeared, I updated the BIOS from 0051 to 0054. I am not referring to the BIOS User Password or the BIOS Supervisor Password, but the User hard disk drive password, as described in section 3.8 of the Technical Product Specification.I have never set any passwords, so there are no passwords that need be cleared. Sorry, but I don't think that your instructions apply to my problem: Place the configuration jumper back to its original position.Īlso, make sure you have the latest BIOS versions, if you don't have the latest BIOS you can download and follow the BIOS Update Instructions for Intel® NUC.Power off the computer and disconnect it from the power source.Select Clear BIOS User and Supervisor Passwords.Plug in the computer to the power source and power on the computer.Find and remove onboard configuration jumper.Disconnect the computer from the power source.Make sure the computer and any attached devices are powered off.Please remove the jumper that is located inside of the NUC, follow these steps: Please try the following to clear your password and then you can set it up again. Thank you for joining the Intel community.
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